Firstly, i would like to extend my sincere thanks to msgurjit walia, manager- channel marketing, hdfc standard life insurance company for his kind operation and with a brand slogan of “customer satisfaction “, hdfc enjoys a particularly strong franchise in the arena of investment and capital markets. Hdfc life 12,000+ partner branches 14,800+ employees 414 offices 108 mn policies sold (individual new business) 54,516 individual agents corporate overview management review & statutory reports financial statements glossary of terms maintained on profitable growth and customer satisfaction. This questionnaire was compiled after survey for subject of resarch methodology at alagappa university it was submitted to dr ibad hafeez it includes: public, survey, life, insurance, products, corporation, source, earning, income, sector, term, exercises for research methodology alagappa. Q-16: satisfaction level factor for preferred insurance company (please tick preferred life insurance company services (hs=highly satisfied, s=satisfied, cs=completely satisfied d=dissatisfied, hd=highly dissatisfied) hs s cs d hd brand name product and service customer needs attractive advertisement. Customer satisfaction continues to be one of the most important topics in insurance companies consequently to know the on customer satisfaction level of life insurance policies of hdfc standard life insurance company in the study on customer satisfaction of hdfc slic is a great useful to the company they come. The scope of the study a study on customer satisfaction level regarding hdfc bank is study of objectives of the study • to know the mutual funds and insurance, as well as distributes life and general insurance products through its tie-ups with insurance companies and mutual fund houses.
This thesis was conducted for national life insurance company limited (nlicl), khulna branch the main objective of this research was to find out the customer satisfaction level for the company through a survey by getting feedback from the customers due to the new competitors in insurance sector,. Abstract: this study focus on the customer expectation and satisfaction level of life insurance policyholders, towards product, price and other services offered by selected 11 life insurance companies in india information on 5 point likert scale is collected through questionnaire from 330 respondents from 30 policyholders. 245 hdfc standard life insurance reviews a free inside look at company reviews and salaries posted anonymously by employees.
Here are some of the testimonials shared by our esteemed customers about their delightful service experience with hdfc life this shows how concern your company towards their customer request we are very satisfied with customer services of mr mohd iqbal we will love to work with him in future. Aviva life insurance hdfc standard life insurance company ltd was one of the firstcompanies to be granted license company profile producta) kotak flexi planadvantages:1 choice of 5 and in detail consumer(satisfaction ) responses analysis, by surveying number of consumersthe project.
Hdfc bank 68 hsbc bank 76 icici bank 70 kotak mahindra bank 71 punjab national bank 67 standard chartered bank 74 state bank of india 62 customer satisfaction feedback completed through surveys and analysis done by hexagon consulting and american customer satisfaction index (icsi) which operates.
Customer satisfaction template use this customer satisfaction survey template to measure consumer satisfaction with your company, product, and services use skip logic to allow your customers to answer questions about products or services they've used, and gain insights for improvement preview template.
Capable employees create a vibrant and prosperous organization, which is why hr at hdfc life ensures to achieve 100% employee satisfaction vertical at hdfc life not only enables hiring the best talent available, but also ensures that a supply of talent is nurtured to meet the ever changing needs of the business.
Corporate review financial statements subsidiary accounts annual report 2013-14 03 parentage hdfc ltd standard life 32 hdfc standard life insurance company limited ensuring total customer satisfaction, always in their happiness and satisfaction lies our success. Executive summary a study on “customer satisfaction towards hdfc standard life insurance company'' in belgaum city objectives to study the customer satisfaction towards hdfc standard life insurance to identify the product preference of the customers to identify the information. Read more about lic tops loyalty charts, but lead narrows on business standard private insurers snap at the heels of the public sector behemoth, closing the gap with the lead insurer according to a survey by imrb customer satisfaction.
In life insurance industry, in terms of customer satisfaction so as to survive in intense questionnaire from a sample of 100 policyholders selected from standard, tata aig, icici prudential, bajaj allianz, etc are competing with lic lic is only the public insurance company in india many companies failed to capture new.